Billing Charge Entry Specialist - Mental Health Services

Job Summary

The Billing Charge Entry Specialist supports the revenue cycle of a mental health practice by accurately entering and reviewing charges for behavioral health services. This role ensures that services are billed correctly and timely, in compliance with payer guidelines and regulatory requirements. The ideal candidate is detail-oriented, organized, and comfortable working with clinical documentation related to mental health care.

• Accurately enter charges for mental health and behavioral health services into the practice management or billing system
• Review clinical documentation, encounter forms, and EHR records to ensure completeness and accuracy prior to charge entry
• Apply appropriate CPT and ICD-10 codes related to mental health services (e.g., psychotherapy, evaluations, medication management) as documented
• Identify missing or inconsistent information and follow up with clinicians or internal teams for clarification
• Correct charge entry errors and assist with rebilling as needed
• Ensure timely charge entry to support clean claim submission and cash flow
• Maintain compliance with payer requirements, state and federal regulations, and internal billing policies
• Protect patient confidentiality and comply with HIPAA and mental health privacy standards
• Assist with audits, reporting, and special billing projects as assigned
• Collaborate with billing, coding, and clinical staff to improve charge capture and workflow efficiency

• High school diploma or equivalent required; associate degree or coursework in healthcare administration, billing, or a related field preferred
• Entry- to mid-level experience (1–3 years) in medical billing, charge entry, or healthcare administrative support preferred
• Familiarity with mental health or behavioral health billing strongly preferred
• Basic knowledge of CPT and ICD-10 coding; behavioral health codes a plus
• Experience working with EHR and practice management systems
• Strong attention to detail and ability to manage routine, repetitive tasks accurately
• Good written and verbal communication skills
• Basic computer proficiency, including Microsoft Office or similar tools

• Experience billing commercial insurance, Medicaid, and/or Medicare for mental health services
• Exposure to telehealth billing and modifiers
• Certification such as CBCS, CPC, or progress toward certification preferred but not required
• Ability to work independently while also functioning well within a team environment

• Office-based
• Standard business hours
• Work involves consistent computer and data entry tasks

• Ability to sit and work at a computer for extended periods
• Ability to read, review, and input detailed information accurately