Customer Service Associate

Overview

Join to apply for the Customer Service Associate role at Wawa, Inc.

We believe we can make life a little better every day by delivering friendly service and quality experiences. As a Customer Service Associate (CSA), you are the friendly face that greets and serves our customers and helps maintain a welcoming store environment.

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, pizzas, and keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and  for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policies and procedures.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

• Inclusive, meaningful benefits and rewards supporting Associates financially, physically, and emotionally. Benefits include medical, dental, vision and mental health, ESOP, 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to additional benefit and wellness programs.
• Eligibility for benefits is defined under the terms of the plan(s).

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. A $1.50 shift differential applies for hours worked between 12am and 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at

Wawa, Inc. is an equal opportunity employer. We recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.

Unlawful discrimination will not be a factor in any employment decision.

• Entry level

• Part-time

• Other
• Industries
• Retail

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