Patient Intake Representative

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.

With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care.

Join us in our mission to improve health and improve lives.

At Lab Corp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Lab Corp could be a great next career step! Our Patient Intake Representatives are the face of the company and are the point of contact for our patients.

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Labcorp is seeking a Patient Intake Rep to join our team at Concord Pike in Wilmington, DE.

Work Schedule:

Monday - Friday 6:00am - 1:30pm, with rotating Saturdays.

• Schedule patient appointments and greet patients upon appointment arrival
• Ensure a welcoming environment for all patients and visitors
• Assist patients with registration and check in procedures
• Data entry of patient demographics and billing information
• Verification of insurance coverage and collect/post payments to patient accounts
• Collect and prepare specimens for testing and analysis when needed
• Call physician offices to confirm the accuracy of test orders
• Monitor and log patient wait times on a regular basis
• Notify the supervisor of any patient issues in a timely manner
• Promote and provide information about Lab Corp patient services
• Manage office supplies to ensure proper inventory levels
• Open and close the office when required
• Perform administrative and clerical duties as necessary

• High School Diploma or GED or equivalent
• 1 year or more of customer service experience

• 1 year or