Property Manager

WPM is seeking a customer-driven, forward-thinking, self-motivated and experienced Property Manager for our garden-style apartment and townhome community, Reserve at Sawmill, located in Milford, DE. The Property Manager will act as the heart of this community, responsible for leading a team of associates in the efficient operation of this residential community.

The starting salary for this position is $70,000***.

You will partner closely with your RPM and property ownership to ensure all operation and financial goals are being met. If you are a person who has residential property management expertise, a passion for maintaining a great establishment, and are devoted to your employees and residents, then this position is the right fit for you.

• Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that leasing staff comply with Fair Housing laws.
• Reviews renewals, creates retention strategies and executes plans to optimize occupancy. Initiates eviction proceedings by providing necessary documentation to Property Accountants.
• Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
• Manages the community budgets for prospective years. Manages property against budget throughout the year and accounts for variances.
• Markets the community, ensuring optimum curb appeal. Evaluates the competition and develops plans to reduce vacancies.
• Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
• Oversees community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests of complaints.
• Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe and well-maintained community. Maintains professional relationships with associates, applicants, visitors and representatives of other companies.
• Performs standard supervisory functions including hiring staff, assigning work, and training, providing feedback, disciplining staff, developing staff, and terminating staff.
• Models Company core values for staff and residents. Enforces Company policies.
• Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
• Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures.
• Performs other duties as assigned.

• Demonstrated knowledge of residential property management through successful track record
• Demonstrated record of providing outstanding customer service
• Ability to set clear performance objectives and support staff in achieving business goals
• Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
• Proficiency with Microsoft Office Suite
• Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
• Delaware JP Court experience
• Delaware Form 50 Holder
• Valid driver’s license and vehicle required

• High school diploma or equivalent
• 5 years’ experience in residential property management preferred
• 2 years’ experience in a Property Manager or Community Manager role preferred

• Mid‑Senior level

• Full‑time

• Sales and Management