General Manager

As a General Manager, you’ll be responsible for Managing and administering the day-to-day operations of the Community Association including all financial management, property management, governance and staff management.

• Provide input and assist the Board with the preparation of the Association’s annual budget
• Be responsible for the daily implementation of the annual budget, perform general financial management and recordkeeping
• Assist Association and In House counsel on collection matters and monitor maintenance fee accounts
• Monitor and report monthly financials
• Prepare specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.)
• Manage bid process, review bid spec proposals and comparison spreadsheets and make boar d recommendations as appropriate.
• Negotiate Association contracts for routine services, subject to the Board’s approval, and Association counsel as needed.
• Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
• Prepare Board meeting agenda, monthly management report and all other reports and material needed for Board Packet; distribute one week in advance of meeting
• Coordinate activities of association professionals including attorneys, auditing firms and engineering firms
• Establish and maintain annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.
• Team building to unite staff and create a cohesive working environment.
• Manage performance and discuss concerns regularly of all direct reports and team members.
• Enforce the use of policies, tools and programs by staff in the day-to-day management and operations and ensure proper adherence throughout business unit.
• Support the roll out and implementation of company & business unit initiatives and strategies.

• Bachelor’s Degree or equivalent relevant work experience
• Minimum 7 years relevant work experience required, preferably in hospitality, property or facilities management
• Minimum 2 years project management experience
• Experience managing large direct or indirect staff
• Possess working knowledge of budgets and fiduciary responsibility
• Demonstrated decision making ability
• Demonstrated written and verbal communication skills
• Working knowledge of legislation impacting property management, preferred
• Strong understanding of proposal/bid process
• Possession of or willingness to obtain CMCA/AMS certification required
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Ability to work with sensitive and/or confidential information.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
• Must be able to sit and stand for extended periods of time.
• Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
• Must have finger dexterity for typing/using a keyboard.
• Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven…