General Manager

We are seeking a dynamic and motivated General Manager who is responsible for overseeing and managing all aspects of the restaurant’s operations. The GM’s primary goals are to control operating costs, execute company policies and procedures, and cultivate a fun and productive work environment for all employees. The GM will lead his/her management team and maintain an exceptionally clean and well-run restaurant while providing an excellent customer experience for all of our guests.

• Manage daily operations to ensure maximized efficiency and communication across all departments
• Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and financial oversight
• Develop complete competency at each position at the store and work positions as needed
• Work with management team to meet sales goals
• Manage food and labor costs
• Execute company policies and procedures
• Recruit, hire, train and develop a team of managers, cashiers, cooks and other support staff
• Maintain a safe and healthy work environment for both staff and guests
• Monitor customer feedback and reviews, taking necessary steps to address service quality and address any recurring issues
• Analyze financial metrics to make operational decisions focused on improvement and implement appropriate strategies
• Monitor and control food and labor costs, inventory levels and waste to maximize profitability
• Engage with local community, build relationships & explore opportunities for partnerships
• Support Director of Operations in effectively communicating issues, concerns, and special needs/projects related to the day-to-day business of the store
• Ensure fast, accurate, high quality customer service to every guest
• Demonstrate excellent teamwork

• Proven experience as a Restaurant Manager or similar role
• Motivational leader who can inspire a team and cultivate a positive culture
• Knowledge of business operations including budgets, inventory, ordering, scheduling, etc
• Excellent written and verbal communication skills
• Solid understanding of financial management, budgeting and profit optimization
• Entrepreneurial attitude and mindset
• Serv Safe Food Safety Certification
• Coachable and open to critical feedback
• At least 18 years old, able to lift 50lbs and stand for extended periods of time

• Experience in business management
• Exceptional problem solving abilities
• Capacity to make sound decisions under pressure
• Strong focus on accuracy, precision, consistency and quality

• Fun, respectful, team oriented environment
• Free employee shift meal
• 25% discount when not working
• PTO and Sick Days
• “Extra Dough” Bonus Program
• SoDel Well - Exercise and Fitness Benefit
• No night shifts
• Health, Dental and Life Insurance
• 401k with company matching
• Competitive salary
• Daily Pay available