Automotive Lead Technician

Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates across North America, operating more than 2,200 company‑owned stores including Firestone Complete Auto Care, Tires Plus, and Wheel Works. With more than $4.5 billion in tire and auto service sales, BSRO offers competitive pay, formal training, performance incentives, paid vacation and holidays, comprehensive healthcare packages, a 401(k) plan, and a supportive culture that values diversity and inclusion.

Position Summary

The Lead Technician position requires technical expertise to diagnose drivability and electrical systems, while using leadership and mentoring skills to guide a team toward increased customer care and satisfaction. Pay is a performance‑based flat‑rate model, with rates reflecting average productivity by region.

• Diagnose and repair to specifications – brake and hydraulic, exhaust, fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain ASE certifications in at least five of A1 – A8 within the first two years of employment.

• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• 5 years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a vocational‑technical school program.
• ASE certification in at least 3 of A1‑A8 (L1 can be one of the three; brakes and steering/suspension ASEs preferred).

• Medical, dental and vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development – resources to help you level up.
• Community Involvement – pride in working with local communities and giving back.
• Integrity & teamwork – the drive to do things right, always, together.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

Retail