Service and Support Administrator

At Delaware County Board of Developmental Disabilities (DCBDD), we understand that life can be unexpected and we are here to help. We are committed to meeting people where they are and working together to develop a plan that supports identified needs and goals for the future. DCBDD provides support to people with developmental disabilities through two core areas:
Early Intervention and Service and Support Administration.

Individuals ages three (3) and above who are eligible for DCBDD services and have ongoing Medicaid waiver needs are assigned a Service and Support Administrator, or SSA. The SSA meets with each individual and their team to discuss what is important to them and their goals for the future. This information is then used to develop an outcome based person-centered plan, known as the OISP.

The SSA serves as the primary point of coordination to develop and implement the OISP. The SSA works closely with each individual, family, and team of support to ensure the highest quality of service delivery. Supports can include assistance with daily living needs, therapeutic needs, learning new skills, connection to resources and social groups in the community, as well as support to find and maintain a job.

Some supports may also include adaptations or environmental modifications that increase independence and remove barriers to experiencing a personally fulfilling life.

Mission: To inspire, empower, and support people to achieve their full potential.

Vision: All people will lead personally fulfilling lives.

Primary Objective:
The SSA will assist an individual to be self-directed in accessing all needed/requested services. This will include integration of resources directed toward meeting the needs of individuals and assuring that they receive and keep the services and/or supports to enable them to meet their goals. They shall also work to ensure the rights of individuals in accordance with federal, state, and local statutes and regulations, and to remove barriers to improving the individual’s quality of life.

Minimum Qualifications:Bachelor’s Degree in social work, counseling, education, health and human services, law enforcement, behavioral science, or a related field;
Master's degree and two (2) years' experience working with individuals with developmental disabilities preferred.

Ability to obtain and maintain DODD Service and Support Administration certification per OAC 5123-5-02.

Must possess a valid State of Ohio Driver’s License and acceptable driving record as stipulated by the Board’s insurance carrier.

Physical Requirements: The physical requirements of the position are identified as light work, which may require the lifting of up to 25 pounds occasionally.

The physical activity of the position is manual dexterity, talking, hearing, reaching, and navigating your environment.

Ability to operate standard office equipment in the performance of essential functions (e.g. copy machine, fax machine, personal computer, and telephone.).

Other Requirements : Successful completion of a criminal records check (BCI and FBI) and registry/database check as required by DODD, driving record checks, and DCBDD receiving favorable reference reports.

Participates in the rotation of the On-Call response system for after hours, weekends, and holidays. May need to intervene in crisis situation or authorize emergency support services.

Schedule may need to be flexible based on DCBDD operational need and/or the individual or families served.

Acts as the county board primary point of coordination and accountability for eligible individuals aged three (3) years of age and above.

At least annually, actively engages the individual/family and persons they choose in developing their Ohio Individual Service Plan (OISP); initially and at least annually, conducts ongoing assessment of current needs to include likes, dislikes, potential outcomes, skill development, health and safety considerations, and what is important to and for the individual.

For assigned cases, provides monitoring of authorized services and reviews the individuals’ progress against the proposed or intended outcome of the OISP; follows up with services…