Protective Services Administrator
Listed on 2026-10-18
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Management
Healthcare Management, Project & Program Management, Operations Management, Administrative Management
Individual is responsible for overseeing and performing all operation aspects of the JFS Protective Services Division, developing and implementing agency and state policy, rules and regulations and agency programs in child protection and adult protective services and child care. Individual is responsible for providing direct and indirect supervision and administrative functions. Organizes and directs development, planning, implementation and monitoring of client service programs.
Individual is responsible for determining work policy and providing technical assistance to supervisors and employees. Individual reports to the Director of Job and Family Services.
Bachelor’s degree in a related field and preferably a postgraduate degree. Minimum of five (5) years related work experience demonstrating increasing responsibilities in child protection and/or adult protective services, supervision, fiscal planning and control and social service programs combined with a demonstrated ability to effectively manage and lead subordinate personnel. Individual must demonstrate and maintain proficiency in human/social services guidelines and applicable laws.
Must have a valid Ohio driver’s license and an acceptable driving record. Must meet and maintain qualifications for driving on county business as a continued condition of employment. All required licenses, continuing education, training, and certificates must be maintained as a condition of continued employment.
- Responsible for oversight and management of all activities for Protective Services including reporting of child and adult abuse and neglect, screening, intake investigations, in-home voluntary ongoing services, out-of-home placement services, foster care licensing services, adoption services, post-adoption services, and adult protective services;
- Directs the reviewing and screening of all referrals on children and adults from public and private agencies, Juvenile, Family and Domestic Court, individual clients, and any requests for services form public and private agencies outside of the state;
- Ensures that all reported cases of child and adult abuse, adult financial exploitation, neglect and dependency are investigated within proper time frames and in accordance with the Ohio Revised Code and the Ohio Administrative Code;
- Directs the diagnostic, evaluation, assessment and service planning that is necessary prior to determining whether the child should be placed in foster care, or specialized institutionalized settings, or in some situations where it is most beneficial to remain in his/her own home;
- Provides guidance and direction on client-specific emergencies including child and adult injuries and child and adult fatalities requiring availability 24 hours per day/seven days per week;
- Reviews and remains appraised of existing laws, proposed legislation, rules and regulations and makes recommendations for policy and procedural changes to the Director;
- Disseminates and interprets directives, policies, procedures, and program changes;
- Coordinates with the fiscal division on monitoring budget and allocations, assisting in the planning and preparation of annual budgets, fee collections and managing financial contracts;
- Manages all facets of the assigned departments, program delivery, fiscal, personnel, and operational functions, evaluates program effectiveness and recommends necessary changes to ensure quality and reliability of services;
- Consistently demonstrate the ability to apply progressive management principles in an unionized environment;
- Collaborates extensively with other community agencies and assumes a leadership position in those collaborations to ensure necessary support and effective delivery of the…
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