Sales Support

Overview

Position Title: Sales Support

Location: Ohio Wesleyan University, 61 S Sandusky St, Delaware, Ohio, 43015

Contract Type: Part-Time, Permanent

Hours: 12-15 hours per week

Bibli

U is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management.

In late 2023, Bibli

U acquired Texas Book Company (now ‘Bibli

U Campus’) to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US. Since the addition of Bibli

U Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are expanding the team to meet our new market potential.

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, Bibli

U is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!

Position Overview:

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.

• Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well-merchandised store displays.
• Support customers in person, via phone and email.
• Manage and fulfil customer orders.

• Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Support daily upkeep and organization to meet sales and service goals.

• Receive and check in incoming merchandise and supplies.
• Organize back-stock to ensure efficient restocking of the sales floor.
• Prepare and process outgoing shipments, customer orders, and returns.

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.