IT Operations Lead

Location

Delft

Full time

On-site

Finance

Quant Ware is the world's leading manufacturer of superconducting quantum hardware. As a high growth start-up with a global customer base, our mission is to accelerate the advent of the quantum computer. We push the boundaries of what's possible in our field. We work on making the world’s largest quantum processors, as fast as possible.

At Quant Ware, we’re not just producing quantum hardware for the hyperscalers of tomorrow; we’re working on technology that will change the world. To make that ambition a reality, we need exceptional people who drive real impact. That’s where you come in.

As our first IT & Security Lead
, you’ll build Quant Ware’s IT and information‑security environment from the ground up. You’ll own end‑user devices, core infrastructure, security tooling, and our managed service provider (MSP) relationships, while partnering on our new ERP implementation. This is a hands‑on role with strategic scope and high autonomy.

Core responsibilities

• IT operations & end‑user management
  Manage all company devices (Windows/macOS laptops/desktops, peripherals); own account lifecycle, device rollout, access controls, and documentation (on/offboarding, asset management, support workflows).

• Vendor & MSP management
  Select, onboard, and manage the outsourced IT services provider. Define SLAs, track performance, and ensure high‑quality service delivery. Manage software licensing, hardware procurement, and vendor relationships.

• Infrastructure & systems
  Own internal IT infrastructure (networking, Wi‑Fi, servers/NAS, backup/DR, VPN). Support integration of SaaS and cloud solutions across teams.

• Security & compliance
  Define and enforce IT security policies, identity/access management, and data‑protection measures. Implement MDM/EDR/monitoring and incident response. Ensure best practices and GDPR‑aligned processes.

• ERP enablement
  Partner with the ERP implementation team to align identity, access, networking, and endpoint requirements.

• Planning & budget
  Build the IT roadmap and budget; balance short‑term priorities with long‑term scalability. Act as a trusted advisor to leadership on technology topics.

Supporting responsibilities

• Enable reliable, secure connectivity for office and hybrid setups.

• Drive continuous improvement in IT processes, documentation, and tooling.

• Coach stakeholders on secure‑by‑default practices; champion a helpful, service‑oriented IT culture.

• 5+ years in IT administration/infrastructure within a startup/scale‑up.

• Strong hands‑on experience with Windows/macOS, SaaS stacks, and cloud environments.

• Proven vendor/MSP management and SLA ownership.

• Solid grasp of security best practices, IAM, endpoint protection, and compliant processes (GDPR awareness).

• Excellent organisation, problem‑solving, and communication skills.

• Comfortable operating as the first IT hire, both strategic and very hands‑on.

• Experience supporting or integrating ERP systems (e.g., Microsoft Dynamics).

• Exposure to MDM and identity platforms (e.g., Google Workspace, SSO).

• Background in manufacturing/technology/hardware environments.

• Project management exposure or certifications (e.g., ITIL, PMP).

At Quant Ware, you’ll be part of a high‑performing team of world‑class experts in an ambitious, fast‑moving environment. From day one, you’ll have the trust, tools, and support to do your best work. Here’s what you can expect:

Competitive salary - A competitive monthly salary, plus an 8% annual holiday bonus paid out each May

Pension that’s built to last - A future‑proof pension plan that includes partner and dependent coverage. Quant Ware covers 63% of the premium

Flexibility built on trus t - We focus on outcomes. Work flexibly, in a hybrid setup, with an open vacation policy that lets you manage your time

Relocation support - If you’re moving to the Netherlands, we’ll make the transition seamless. We cover visa support, temporary housing in most cases, and help securing the 30% tax benefit for eligible candidates.

Personal growth - We invest in your L&D, with a budget available to each team member, dependent on…