UX Designer – Design Systems

TOPdesk is an international software company specializing in service management, with more than 800 employees in 8 countries and 5,000 customers worldwide. For our office in Kaiserslautern, Delft, or Budapest, we are looking for a UX Designer.

• Responsibility for the entire design process from initial discovery to final delivery.
• Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences.
• Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods.
• Facilitation of collaborative ideation and problem-solving with teammates and stakeholders.
• Ensuring of consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed.
• Validation and refinement of designs through feedback gathering, usability testing, and data analysis.
• Delivery of clear communication and comprehensive handover documentation for seamless developer implementation.
• Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes.
• Contribution to raising UX maturity and improving design processes across the organization.
• Continuous monitoring of emerging trends, tools, and best practices within the UX field.

At TOPdesk’s headquarters in Delft, Kaiserslautern or Budapest. As a UX Designer, you’ll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.

• You have 5+ years of professional experience in UX design (medior/senior capacity).
• You have a bachelor’s degree or vocational qualification in design, HCI, or a related field.
• You are skilled at creating wireframes, prototypes, and design documentation using tools such as Figma.
• You have experience working with or contributing to design systems.
• You can validate designs through research, usability testing, and feedback.
• You bring strong collaboration and communication skills, helping you work effectively with engineers, product managers, and other designers.
• You are proficient in English, ensuring clear communication across teams.
• You are passionate about accessibility, inclusivity, and solving complex design challenges.
• You have a proactive mindset and a drive for continuous improvement.

The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.

Devote 10% of your working time and a budget equivalent to 10% of your gross annual salary to personal development.

Receive your full salary for 9 weeks + 50% of your salary for 17 weeks. Why? Because parenting is hard work.

Simply do it during work time. Did we mention helping people is part of our DNA?

• 00