Counselor, Academic Counselor, Education ​/ Teaching

Job Description – Admission Counselor
Department:  Counseling / Admissions

Location:

Chandigarh University, Mohali Campus

Employment Type:

Full-Time

Role Overview
The Admission Counselor will be responsible for guiding prospective students through the admission process, providing program-related information, addressing queries, and converting leads into enrollments. The role requires excellent communication skills, relationship management, and a student-centric approach to achieve admission targets.

Key Responsibilities
Counsel prospective students and parents regarding academic programs, eligibility criteria, career opportunities, and the admission process.
Handle inbound and outbound calls, emails, and digital inquiries effectively.
Follow up with prospective students to maximize admissions conversions.
Maintain accurate records of interactions and update lead status in the CRM system.
Achieve individual admission and conversion targets as assigned.
Build and maintain strong relationships with prospective students and stakeholders.
Address student concerns and provide timely resolutions.
Participate in admission campaigns, education fairs, webinars.
Coordinate with internal departments to ensure a seamless admission experience.
Prepare daily reports on lead management, follow-ups, and admissions performance.