Academic Counsellor

Roles & Responsibilities   Handle inbound calls and provide counseling to Medical and Engineering aspirants regarding courses and admission processes.
Make outbound calls on assigned leads received from support teams such as Marketing and Administration.
Understand student requirements and provide suitable guidance based on their educational needs.
Convert potential leads into admissions by delivering effective counseling and follow-up.
Build and maintain positive relationships with students and parents.
Achieve assigned targets and admission goals within deadlines.
Manage multiple calls efficiently while maintaining quality communication.
Maintain accurate records of interactions and admission updates.
Coordinate with internal teams for smooth admission and support processes.
Ensure a professional and student-focused approach during all interactions.
Required Skills
Strong communication skills in English and Hindi
Comfortable with target-based work environment
Ability to handle multiple calls daily
Good interpersonal and relationship management skills
Organized and result-oriented approach