More jobs:
Job Description & How to Apply Below
You will be part of Shared Services Center which is comprises of Technical, IT and commercial services into a centralized unit that serves multiple business units. The goal is to improve efficiency, reduce costs, and standardize processes across the organization.
Job Description
Job Title / Position: System Engineer Backup
Department: ITSSC
Job Location:
Delhi NCR
Designation:
Engineer
Overview / Objectives:
The Backup Engineer ensures the reliable protection, recovery, and continuity of the company’s data by operating, monitoring, and maintaining all backup and restore processes. The role safeguards critical information assets and supports business operations through stable, compliant, and efficient backup services.
Experience
3- 5 years of hands‑on experience with backup and recovery technologies (e.g., Cohesity, Veeam, Commvault, Net Backup).
Practical experience in operating, monitoring, and troubleshooting backup and restore processes.
Experience conducting restore tests and supporting disaster recovery procedures.
Familiarity with working in international IT environments.
Experience with ticketing systems, incident handling, and operational documentation.
Basic understanding of capacity planning, monitoring, and performance analysis in backup environments.
In‑depth knowledge and practical experience specifically with Cohesity platforms.
Experience in optimizing backup workflows, automation, and improving service operations.
Experience in IT process improvement in a global environment.
Educational Qualification
Completed vocational training or studies in computer science, information technology, system integration, or a comparable technical field.
Certifications in backup technologies (e.g., Cohesity, Veeam, Commvault).
IT service management certification (e.g., ITIL Foundation).
Additional certifications related to systems administration, storage, or virtualization (e.g., VMware, Microsoft).
Professional Requirement (SME)
Solid knowledge of backup and recovery technologies and operational best practices.
Understanding of basic IT security principles relevant to data protection and backup environments.
Ability to analyse technical issues, identify root causes, and implement effective solutions.
Familiarity with IT service management processes (e.g., incident, change, and problem management) according to ITIL.
Practical skills
Basic coordination skills to support small operational tasks or mini‑projects (e.g. system updates).
Strong analytical and problem‑solving skills for diagnosing backup and restore issues.
Ability to communicate technical information clearly and effectively to internal customers and colleagues.
Experience with IT service management tools (e.g., Service Now, Jira) for handling incidents, changes, and service requests.
Knowledge of IT process automation to streamline routine backup operations.
Customer‑oriented mindset with attention to service quality and efficiency.
Ability to support integration of backup systems with storage, virtualization, and infrastructure technologies.
Area of responsibility
Service Vision &
Roadmap:
Contribute operational insights to help define and refine the long‑term direction of the Backup Service.
Provide feedback on recurring issues, system health trends, restore test results, and capacity bottlenecks to support continuous service improvement alongside the Service Owner and Technical Lead.
Operational Task Backlog:
Maintain and refine the operational backlog for backup services, ensuring it reflects real‑world operational needs.
This includes documenting and prioritizing items such as backup job optimization, recurring troubleshooting tasks, restore test planning, capacity expansion…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×