Senior Executive

Job Title :
Sr. Executive- PMO

Location:

Gurugram
Exp : 4 to 8 Years

Role Overview :
The RMG–PMO is responsible for effective resource planning, allocation, utilization tracking, and governance across projects. The role ensures optimal workforce utilization, supports business demands, and aligns resource capacity with organizational goals.

Key Responsibilities:

Resource Planning & Allocation
Manage end-to-end resource allocation across projects based on demand and priorities
Collaborate with delivery, sales, and hiring teams to fulfill resource requirements
Ensure optimal utilization and minimize bench
Utilization & Capacity Management
Track resource utilization, availability, and capacity
Monitor bench, shadow, and billable status
Identify utilization gaps and recommend corrective actions
Stakeholder Coordination
Work closely with Delivery Heads, Project Managers, and Business Units
Support workforce planning and forecasting
Facilitate resource deployment based on project timelines
Reporting & MIS
Prepare and maintain utilization, allocation, and capacity reports
Publish dashboards and reports for leadership review
Track key metrics like utilization %, billability, and headcount
Governance & Compliance
Ensure adherence to resource management processes and policies
Maintain accurate data in resource management tools / ERP systems
Support audits and management reviews
Demand & Supply Forecasting
Analyze future resource demand
Coordinate with recruitment team for hiring plans
Support workforce planning initiatives

Required Skills:

Strong understanding of resource management lifecycle
Experience in PMO / RMG / Workforce Management
Strong Excel and reporting skills

Experience with tools like SAP, Oracle, MS Project, or resource management tools
Excellent stakeholder management
Strong analytical and coordination skills

Preferred Qualifications:

Bachelor’s degree in Business, HR, or related field
4–8 years of experience in PMO / RMG / Workforce Planning
Experience in IT services / Consulting environment preferred

About IGT Solutions
IGT Solutions is a next-gen Tech Services and Customer Experience (CX) company. It enables personalized, meaningful, and effective interactions by combining cutting-edge technology and innovative solutions with the power of Gen AI to deliver exceptional end-user experiences. With the ability to integrate human and digital intelligence seamlessly, it is a trusted partner for managing end-to-end transformation journeys for global majors across industries.

Established in 1998, IGT Solutions has more than 90 global marquee customers and 25,000+ experts servicing client processes from 31 global delivery centers across 13 countries. IGT Solutions' service offerings include data & analytics, digital transformation, systems integration, platform solutions, AI/ML, and Gen AI-led industry and enterprise solutions, intelligent automation and analytics, and a full spectrum of BPM services and solutions.