SAP BRIM FICA – Functional Resource

SAP BRIM FICA – Functional Resource
Experience - 7 to 9 Yrs
Location - Bangalore (Hybrid)

SAP BRIM FICA Lead consultant responsible for leading the design, configuration, and support of the SAP FICA module within the BRIM suite. This role requires an in-depth understanding of complex business processes related to high-volume contract accounting, invoicing, payments, and collections, with a focus on integrating FICA with other BRIM components (Convergent Charging and Convergent Invoicing) and SAP S/4

HANA Finance.
Key responsibilities
Solution leadership:  Serve as the Technical SME and focal point of contact for all SAP BRIM FICA-related business process matters, including system upgrades, defect resolution, and implementation projects.
Requirements gathering:  Facilitate workshops with business stakeholders to collect and analyze complex business requirements related to accounts receivable, invoicing, payments, and collections.
System design and configuration:
Design and document SAP FICA solutions, including system configuration and customization, to address client requirements.
Configure the FICA module for core functions such as invoicing, payments, refunds, dunning, write-offs, and security deposits.
Set up and manage configuration elements like main/sub transactions, payment hierarchies, clearing rules, and dunning strategies.
Integration:
Manage the integration of FICA with other SAP BRIM modules, such as Convergent Invoicing (CI) and Convergent Charging (CC).
Application Support & Maintenance:
Deliver Level 2 and Level 3 support for SAP BRIM FI-CA and related modules, ensuring timely resolution of incidents and service requests.
Execute break/fix problem resolution and preventive maintenance in line with Disney’s problem management standards.
Incident & Request Management:
Manage Service Now tickets for incidents and requests, including prioritization, root cause analysis, and escalation as needed.
Provide bi-weekly reporting on incident status and resolution timelines.
Functional Expertise:
Configure and maintain FI-CA processes, including payment processing, dunning, and integration with other SAP modules.
Support user requests for ad hoc reports, file extracts, and minor functional changes.