Microsoft Dynamics Consultant

Job Title:

Microsoft Dynamics 365 Functional Consultant (Finance and Operations)
Designation – Team Lead/Assistant Manager (Level 1 Support Team)

Job Summary:

We are looking for a proactive skilled Microsoft Dynamics 365 Functional Consultant to support our Finance and Operations modules and resolving day-to-day end user issues and queries/technical issues. The ideal candidate will have hands-on experience with Dynamics 365 strong troubleshooting skills, and the ability to work collaboratively with cross-functional teams

Key Responsibilities:

• Monitor and manage JIRA tickets related to Dynamics 365 issues and enhancements.

• Troubleshoot and resolve L1 functional issues in Dynamics 365 applications.

• User Access Management process (Create an New users/access grant, revoke and modifications) and Manage User access in Azure platform.

• Perform root cause analysis and implement long-term solutions.

• Collaborate with business users to understand and document requirements.

• Configure and customize Dynamics 365 modules as needed.

• Assist Non regression testing for MS New Release deployment version upgrade.

• D365 workflow design creation / modifications any modules

• Coordinate with Microsoft support or third-party vendors when required.

• Maintain documentation for issue resolution, configurations, and processes.

• Provide user training and support for new features or updates.

• Lead or support implementation projects, including planning, execution, and delivery.

• Provide ongoing support, troubleshooting, and system maintenance.

• Train end-users and create user documentation.

• Stay updated with the latest Dynamics 365 features and best practices.
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Required Skills &

Qualifications:

• Graduation - Finance or Commerce background

• Strong understanding good skill set of D365 Finance and operation all modules end to end cycle.

• Microsoft Certified:
Dynamics 365 Fundamentals or equivalent.

• Prior experience in a support or helpdesk environment.

Preferred Experience:

• 3+ years in a Dynamics 365 Functional consulting or implementation role Finance and operation modules.

• Experience working in Agile or hybrid project environments.

• Familiarity with integration tools and data migration strategies.

Interested candidate please share your resume-Barkh
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