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Job Description & How to Apply Below
We’re seeking a Salesforce Agentforce SME to lead the configuration, rollout, and optimization of AI agents built on Salesforce Agentforce. This role focuses on translating real business workflows into secure, scalable, and measurable AI-driven solutions.
This is a hands-on role requiring practical experience implementing Agentforce not just training or conceptual exposure.
Key Responsibilities:
Own end-to-end Agentforce delivery: discovery, design, configuration, testing, and deployment
Configure agents (topics, instructions, actions) aligned to business processes
Design prompt strategies to guide agent behavior and reliability
Implement secure data grounding and governance controls
Integrate Agentforce with Flows, Apex, and APIs where required
Partner with business stakeholders to drive adoption and continuous improvement
Required Experience:
3+ years of Salesforce platform configuration experience
Hands-on Salesforce Agentforce implementation experience
Delivered 1–2 projects where Agentforce was the primary focus
Strong understanding of Salesforce security and governance
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