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Job Description & How to Apply Below
ITSecOps is a modern IT operations and cybersecurity company supporting small and medium businesses across North America and Europe.
We operate with a security first mindset, where infrastructure, cloud, identity, and endpoint security are integrated into day-to-day operations not treated as afterthoughts.
We are looking for a hands on L2 Infrastructure & Cloud Engineer who can independently manage networks, servers, cloud workloads, and Microsoft 365 environments in production.
Role Overview
This is a technical, execution focused role.
You will work on live client environments, handle escalations, support infrastructure migrations, and ensure secure, stable operations across on-premises and cloud platforms.
This role requires strong networking fundamentals, virtualization experience, and working knowledge of Microsoft Intune and M365 security controls.
Key Responsibilities
Networking & Security
Configure and manage firewalls (Fortinet preferred)
Implement and troubleshoot IPsec VPN tunnels
Manage VLANs, trunking, routing, and subnetting
Perform firewall rule reviews and basic security hardening
Servers & Virtualization
Manage Windows Server environments
Handle server migrations (on-prem to cloud / tenant-to-tenant)
Work with VMware and Hyper-V
Provision and manage Azure compute resources (VMs, networking, storage)
Microsoft 365 & Endpoint Management
Configure and manage Intune (MDM & MAM)
Implement device compliance and security policies
Work with DLP policies and data protection controls
Manage SharePoint permissions and access governance
Operations & Support
Handle L2 escalations
Troubleshoot infrastructure, network, and identity-related issues
Participate in 24×7 support rotations
Document configurations, SOPs, and changes clearly
Required Skills & Experience
4–6 years of hands-on experience in infrastructure and cloud operations
Strong networking fundamentals (VPN, VLANs, firewalls)
Experience with Fortinet firewalls
Solid knowledge of VMware / Hyper-V
Working experience with Azure compute
Hands-on experience with Microsoft Intune (MDM/MAM)
Understanding of DLP and endpoint security concepts
Comfortable supporting multiple business environments
Strong troubleshooting and ownership mindset
Good to Have
Exposure to compliance-driven environments
Experience supporting users across different time zones
Familiarity with Microsoft security tools (Defender, Conditional Access)
Work Conditions
Supports clients in North America and Europe
24×7 operations environment (rotational shifts)
Fast-paced, responsibility-driven role
No hand-holding expectation is to own and resolve
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