Field Technical Support Engineer

We are hiring a Field Technical Support Engineer to provide on-site technical support for:

Position :
Field Technical Support Engineer

Location:

Delhi
Region:
Northern states of India.

Responsibilities:
Support the Sales Team with on-site customer visits to resolve product and application-related issues.
Provide hands-on product demonstrations and simulations for customer applications.
Develop lab and test equipment for simulation of customer’s applications and performing product warranty evaluation.
Respond to customer queries via phone, email or in-person interactions.
Travel across India to support our growing customer base.

Qualification:

Engineering degree in Electronics, Electrical, Instrumentation, Mechatronics or related fields.
4+ years of experience in an industrial environment preferred.

Hands-on experience with:
PLC programming and interfacing of field devices, Vision Sensors, Vibration testing equipment, and lab test equipment.

Experience of working with various industrial protocols like Ethernet IP, PROFINET, Modbus TCP, EtherCAT.
Installation and integration of IO-Link devices and Software.
Strong Analytical and problem-solving skills.
Excellent communication skills to provide customers with value-added support that makes the team at ifm unique in the sensor business.
Strong computer skills, including proficiency in Windows, with experience in ERP/CRM systems preferred.
Demonstrated ability to work effectively in a team environment and work independently, managing multiple priorities.

Why join ifm?
Comprehensive onboarding and continuous technical training (including at our corporate HQ in Pune)
Exposure to cutting–edge automation technologies
Opportunity to work closely with industry leaders across India

Head Office :  ifm electronic India Pvt Ltd., WH Towers, Shinde Nagar, Bavdhan Pune 411021