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Job Description & How to Apply Below
About the Role:
Our mission is to create effortless customer-centric digital experiences that enable customers to buy and manage their insurance policies digitally, by ensuring cost-effective, scalable, and secured platform for all our products. Responsible for managing the “end-to-end” Digital product engineering portfolio, the Digital Product Engineer will build best-in-class digital platforms to execute the Business/Customer objectives.
Key responsibilities:
Provide solution oriented Engineering oversight for building & maintaining direct to consumer digital platform for Bharti AXA Insurance
Work with the Digital product managers and implementation partners to lead the platform design and implementation of the product backlog
Weekly Measurement of Technical KPIs for D2C Digital Assets including website performance and user experience with actionable for improvement
Enable robust integration solutions between Distribution partners and Bharti AXA via Technology provided backend APIs
Collaborate with Digital Product managers for delivering and tracking the Business & Technology KPIs & metrics as part of the business plan
Collaborate with back end IT teams for right set of APIs and other integration dependencies
Identify the best practices & guidelines for engineering (including Dev Sec Ops and Test Automation) and create adoption plan
Manage relationships with IT teams, partners/vendors
Disciplined experimentation with new models & platforms for higher business benefits
We imagine you to be :
Well versed with Application component architecture, design & integration patterns
Experienced with use of technologies like APIs & Microservices, Content Management Systems, Modern Front end technologies like React/AngularJS, Rule engine, Building conversational interfaces using NLP/NLU, tools for monitoring website/app/SEO performance & customer analytics and marketing automation
Experience on AWS/Azure will be an added advantage
Problem solving skills & Conflict management/Negotiation
Ability to build working relationships and strategic partnerships
Ability to drive results, multi-task and manage crisis situations
Strong change management capabilities
Superlative process orientation & innovation capabilities
Someone with very strong interpersonal, verbal and written communication skills
Strong work ethic, hardworking, willing to put in extra hours to meet deadlines
Able to operate effectively in highly ambiguous settings and timeline pressure situations
Qualification and Skills
Bachelor of Engineering (Computer)/B.Tech- I.T/Computer Science/MCA/Any Stream
7-10 Years of experience in Digital and IT sector
At least 2-3 yrs. of technical implementation & delivery of Customer facing Digital assets in an organization
Delivered at least One medium to large scale Digital Transformation programme in last two years
Managed an in-house/partner team of at least 5-10 engineers
Worked in an agile/iterative environment with continuous delivery
Managed stakeholders at mid-senior management level
Experienced in using Project Management tools like JIRA
Adept at using Google Analytics, CRM systems, MS Office, design tools etc
Extensive knowledge of architecture frameworks and tools. Research and analysis experience designing new architecture frameworks or enhancing existing architectures.
Troubleshooting skills, the ability to determine issue impact, the ability to resolve complex issues, and the ability to consistently exercise sound judgment and initiative in stressful situations.
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