Job Description & How to Apply Below
Lead – Cross Border Operations
Function:
International Operations – XB Cross Border
Reports To:
Manager – Cross Border Operations (Delhi Gateway)
Location:
Delhi Gateway (Bijwasan Hub)
Travel Required:
25% ☑ 50% ☐ 75% ☐
About DHL Blue Dart Express India:
Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities.
We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India's only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage and communications business, since May 2004.
Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader's network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.
We are proud to be consistently ranked among India's Top-100 Great Places to Work, combining it with DHL Group's Top Employer certification. Being an Employer of Choice is not just a goal; it's a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet 'Blue Darter' with honour.
If you are looking to join a purpose-led, people-first company that shapes India's supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.
Position Overview:
The Lead – Cross Border Operations is responsible for managing day-to-day gateway operations and ensuring seamless execution of all Cross Border shipment processing activities at the Delhi Gateway. Reporting to the Manager – Cross Border Operations, the role is responsible for shift operations management, shipment processing productivity, service quality, compliance adherence, manpower deployment and operational exception management.
The role serves as the primary execution owner for gateway operations during assigned shifts and ensures operational continuity, shipment visibility, processing accuracy and service reliability in alignment with Blue Dart and DHL eCommerce operational standards.
Job Purpose:
To ensure efficient, compliant and productive execution of Cross Border gateway operations through disciplined operational control, manpower management, service quality adherence and timely resolution of operational exceptions while supporting business growth and customer commitments.
Key
Roles & Responsibilities :
Shift Operations Management
Manage Cross Border gateway operations during assigned shifts.
Ensure smooth execution of all shipment processing activities within defined timelines.
Monitor operational productivity, throughput and service quality during the shift.
Ensure operational readiness across manpower, equipment and infrastructure.
Coordinate shift handovers and maintain continuity across operating windows.
Support uninterrupted 24x7 operational coverage.
Shipment Processing & Gateway Execution
Supervise end-to-end shipment processing including arrival, X-ray screening, WDL processing, reweighing, relabelling, segregation, bagging, manifesting, loading and dispatch.
Ensure adherence to defined processing timelines and operational standards.
Monitor shipment movement and processing queues to avoid delays.
En…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×