Senior Tele-Executive – Fashion & Textile Industry

We are looking for a highly professional  Senior Tele-Executive  with experience in the fashion, textile, or merchandising industry. The candidate will be responsible for daily communication with apparel brands, export houses, garment manufacturers, and buying houses regarding fabric requirements, orders, developments, deliveries, and upcoming seasonal collections.
The ideal candidate should understand fashion industry requirements, communicate confidently in fluent English, and professionally handle client relationships through calls and follow-ups.
This role is focused on  new business development through calling , understanding buyer requirements, and offering suitable fabric qualities according to the brand's needs.

Key Responsibilities:

Call apparel brands, export houses, garment factories, and buying houses daily
Understand upcoming seasonal requirements, trends, and fabric needs of brands
Communicate with clients regarding orders, developments, deliveries, and follow-ups
Analyze buyer requirements and recommend suitable fabric qualities
Explain company products, fabric capabilities, and manufacturing strengths professionally
Develop new business opportunities through telecalling and client communication
Maintain long-term relationships with existing and potential buyers
Coordinate with merchandising and Surat production teams for developments and updates
Maintain proper CRM records, follow-up schedules, and client communication reports
Arrange meetings and connect senior management with prospective clients when required

Skills Required:

Excellent spoken and written English communication
Strong experience in telecalling, client handling, and business development
Understanding of fashion, textiles, garment manufacturing, and merchandising
Ability to professionally handle senior-level buyers and sourcing teams
Strong follow-up, negotiation, and relationship-building skills
Knowledge of Excel, email communication, and CRM systems
Pleasant, professional, and confident personality with sweet communication skills

Preferred Candidate Profile:  5–10 years of experience in textile/fashion industry telecalling or merchandising communication
Experience dealing with apparel brands, export houses, and garment manufacturers
Strong understanding of fabrics, sourcing, and garment industry terminology
Candidates from textile merchandising, buying houses, or fashion communication backgrounds preferred