Sales Advisor - Cult Store

As a Sales Advisor, you'll lead the charge in delivering exceptional customer service and driving sales in our Cult store. You'll engage with customers, recommend products, and ensure a top-notch shopping experience while meeting sales targets. Your leadership and passion for retail will help create a welcoming environment and guide new team members to success. If you thrive in a dynamic, fast-paced setting, this role is perfect for you.

Retail Sales, Communication Skills, Negotiation, Branding, Customer Engagement, Customer Experience.

Greet and welcome customers
Understand customer needs
Suggest the right products suited to the customers' needs
Provide accurate information (e.g. product features, offers, policies)
Answer customers' queries about specific products/policies
Encourage product trials, and assist customers in their buying decision
Ensure visual merchandising as per the guidelines
Ensure a pleasant and welcoming retail environment
Achieve sales and KPI targets
Direct customer feedback and complaints to the Store Manager
Handle billing, inventory, and other transactions
Guide new advisor members
Ensure an organized and pleasant back store
Ensure safety of colleagues, customers, store assets and inventory
Any other day to operational aspects

Qualifications & Skills

1 - 3 years work experience in retail sales preferably in sportswear, sports of footwear brands
Deep understanding of the retail sales process and retail KPIs
Familiarity with consumer interaction principles
Knowledge of inventory stocking and control procedures