Job Description & How to Apply Below
Spur ((Use the "Apply for this Job" box below).) is an agentic CRM for businesses that sell to consumers over chat. 600+ businesses across 50+ countries run on Spur, around 5 million conversations a month: ecommerce brands first, and increasingly anyone whose customers message them on Whats App and Instagram, from real estate and travel to education, clinics and services. Every Whats App, Instagram, Facebook, email and live chat message lands in one inbox with AI handling most of it, and the same platform runs their campaigns, lead follow-up, abandoned cart recovery and website conversion.
We're bootstrapped and profitable. Zero external funding, zero marketing spend. Every customer we have today came from product quality, word of mouth, referrals and partnerships. We're 12 people: 2 founders, 3 engineers, 5 in customer success, 1 founding marketer, 1 sales lead.
Now we scale, aggressively. The next number is 6,000 brands, and the four roles we are hiring right now are how we get there. This is the best time to join Spur.
Role Description
We have never had an SDR. New businesses sign up to Spur every single day, from D2C brands to real estate brokers and coaching institutes. Demo forms come in around the clock from India, the Gulf, Europe and the Americas. Our Instagram DMs fill up whenever the content does its job. Most of it goes cold, because nobody gets to it fast enough.
That's this seat. You'll call the signups, the demo requests and the DMs, work out what they're actually trying to fix, and get them onto a demo. You'll call people who have already booked one to make sure they show up, because a sales lead sitting on an empty call is the most expensive thing we do. You'll call our own customers too: the ones who should be on an annual plan, the ones who have outgrown their tier, and the ones who are paying for Spur and using a tenth of it.
And you'll build the automations that make next month faster than this one.
This is a founding role in the real sense. There is no playbook to inherit and no manager above you running the process. You write it, and the first version will be wrong, which is fine as long as the second one is better.
You'll probably be a fit if you
Have worked inbound before and can tell us how many leads a day you handled and what share of them booked
Get to a new lead in minutes, not tomorrow morning, and can explain how you made that possible
Have moved a show-up rate and know what actually did it
Use AI daily and have built something, even a no-code automation, to kill a repetitive task
Write down what works, so the next person can run it without you in the room
Bonus points
You've sold to Shopify or D2C brands, or worked at a Shopify app
You've called customers in the UK, Europe, the Middle East or South America. Half our customers are outside India
You know the Whats App Business API world from the inside (ex-Bite Speed, AiSensy, Wati, Interakt, etc.)
Logistics
Five days a week in our Green Park, Delhi office
You'll work with both founders, the sales lead who takes your demos, and the CS team who talk to customers all day
Appraisals every 12 months. Our motto: if Spur grows, the team should be the first to benefit
Bonuses and international trips with the team are on the table. We spent a month in Thailand in 2025, and a month in Bali in 2024
We read every response, and you'll hear back either way.
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