Upsc Civil Services Program Coordinator

Position: UPSC CIVIL SERVICES PROGRAM COORDINATOR
Company Description
Vaastaviktha is a DPIIT-recognized EdTech startup on a mission to redefine how India prepares for its most prestigious examination — the UPSC Civil Services. We believe every serious aspirant deserves more than a score. They deserve clarity, direction, and a mentor who has walked the same path.

At Vaastaviktha IAS, we have built India's first 45-parameter UPSC assessment dashboard — going far beyond marks to give aspirants a complete diagnostic of exactly where they stand and precisely what they need to fix, across both Prelims and Mains. Our live online coaching is delivered in Telugu and English, combining the credibility of Delhi-level faculty with the cultural connect of a regional institute that truly understands the Telugu aspirant's journey.
Founded by Munesh Kumar, former Vision IAS faculty and KL University Professor with 13 UPSC selections and 160+ aspirants mentored, and Tulasi Priyanka, an instructional design expert — Vaastaviktha IAS is built by people who have lived the UPSC experience, not just taught it.
Rooted in its name meaning 'Reality,' Vaastaviktha is committed to one truth — that your IAS dream is real, your struggle is real, and the support you receive must be equally real.

Role Description

This is a full-time on-site role located in Tadepalli for a UPSC Civil Services Program Coordinator  Program Coordinator will oversee the day-to-day operations of the UPSC civil services program, including service coordination, facilitating communication among all stakeholders, and managing operational and logistical tasks. Ensuring smooth customer service delivery and providing administrative support are also key functions of this role. Additionally, the coordinator will collaborate with teams to enhance the user experience and provide ongoing program improvements.

Qualifications

Strong Service Coordination and Operations Management skills, including the ability to manage program logistics and operations efficiently.
Excellent Interpersonal Skills and Communication abilities to build relationships with stakeholders and facilitate effective collaboration.
Customer Service skills to address participant and stakeholder needs with a professional and solution-oriented approach.
Proven organizational skills, ability to multitask, and a proactive attitude to improve program delivery.
Prior experience working in educational program management or UPSC-related training is a plus.
Bachelor's degree in education, management, or a related field is preferred.
Personal appearance in UPSC Civil Services Mains Examination is mandatory — candidates who have cleared Prelims and sat for Mains bring firsthand understanding of the aspirant journey, which is essential for this role.
Appearance in the UPSC Civil Services Personality Test (Interview) is strongly preferred — candidates who have reached the Interview stage bring a depth of preparation experience and aspirant empathy that significantly strengthens program delivery.