Job Description & How to Apply Below
About Us:
Fitwith Pari is India's leading online women-only fitness coaching platform. We help hundreds of women in their 30s, 40s, and 50s build strength, mobility, energy, and confidence through guided Zoom workouts.
Role Overview :
We're hiring a full-time Member Success Manager to take ownership of our customer journey — from onboarding to progress tracking. You'll be responsible for ensuring our 500+ active members feel supported, stay consistent, and achieve visible results.
What You'll Do: Build and manage personalized fitness success plans
Monitor class attendance, energy/mood logs, and progress
Check in regularly with members who need guidance
Coordinate fitness assessments and coach follow-ups
Celebrate milestones and drive motivation
Log learnings, improve SOPs, and support retention
What We're Looking For:
Experience in client success, fitness coaching, or wellness support
Strong communication in English and Hindi
Tech-savvy (Google Sheets, Click Up, Whats App Web)
Highly organized and able to track 100s of member journeys
Empathetic, self-driven, and passionate about women's fitness
Role Details:
Full-time remote (8 hours/day)
Preferred work hours: 12 PM – 8 PM IST
Long-term role with strong career growth potential
You'll work closely with coaches and the core ops team
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