Job Description & How to Apply Below
Factory & Dispatch Coordination
Coordinate with manufacturing units to finalize
daily/weekly dispatch plans
based on demand and inventory requirements.
Ensure timely vehicle planning, loading schedules, and dispatch adherence.
Track dispatch status and resolve delays or exceptions proactively.
Logistics & Transportation Management
Coordinate with logistics partners and transporters to
align trucks from factory to warehouse (WH) .
Ensure timely unloading, GRN completion, and discrepancy resolution itor transit TATs and escalate deviations.
Warehouse Operations Management
Coordinate with
multiple warehouses across geographies .
Oversee inbound, storage, outbound, and inventory movements.
Ensure warehouse SLAs, productivity, and inventory accuracy.
Order Processing & Fulfilment
Manage
order processing across all channels :
Amazon
Flipkart
D2C (website)
Ensure order flow, allocation, dispatch, and delivery performance meet SLAs.
Coordinate with warehouse and last-mile partners for daily order closure.
3PL & Partner Management
Act as the single point of contact for
3PL warehouse and logistics partners .
Handle day-to-day operational issues and drive quick resolutions.
Conduct regular reviews on performance, TAT, and service quality.
Billing & Cost Control
Validate
monthly 3PL warehouse and logistics bills .
Reconcile invoices against actual movements, SLAs, and rate cards.
Highlight cost leakages and optimization opportunities.
Inventory Control & Audit
Conduct
monthly stock audits
across warehouses.
Manage
box replacement activities
and damaged inventory segregation.
Track ageing inventory and drive corrective actions.
Returns & RTV Management
Manage
customer returns, marketplace returns, and RTV (Return to Vendor)
processes.
Coordinate inspections, QC, refurbishment, and closure of returns.
Analyze return reasons and support corrective action planning.
Reporting & Continuous Improvement
Maintain daily, weekly, and monthly SCM dashboards.
Share MIS on inventory, dispatch, TAT, returns, and costs.
Identify process gaps and drive continuous improvement initiatives.
Key Skills & Competencies
Strong understanding of
SCM, logistics, and warehouse operations
in e-commerce.
Hands-on experience with
Amazon & Flipkart operations .
Experience managing
3PL partners
(warehouse & transportation).
Strong coordination, follow-up, and problem-solving skills.
Ability to work in a
fast-paced, high-growth environment .
Data-driven mindset with good Excel / reporting skills.
Ownership mindset with the ability to work independently.
Preferred Background
Experience in
mattress, furniture, bulky goods, or large-format logistics
preferred.
Prior experience in
D2C + marketplace operations
is a strong plus.
Exposure to
multi-warehouse, multi-city operations .
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