Customer Service - South

Start Your Career with a Purpose - and a smile! We offer on the job training!

Do you have a knack for helping people and keeping things organized? We're looking for a Customer Service Clerk to join our Civil department located in our beautiful Delray Beach Courthouse!

As a Court Specialist customer service clerk you will assist a wide‑range of customers coming into the courthouse seeking assistance in relation to civil matters, i.e. passports, marriage licenses, filing civil cases and more. Among other duties, you will be tasked with accepting payments and answering customer inquiries via phone and email.

We offer on the job training! So, if you are motivated, reliable, and ready to learn, we will help you grow!

This position is eligible for a one dollar per hour stipend which has already been added to the salary advertised. The one dollar per hour stipend will be awarded upon completion of the introductory period. The stipend will no longer apply should the employee transfer out of this position.

Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include:

• Generous paid time off and 17 paid holidays – yes you read that right!
• Superior health care plans with lower costs to you
• Retirement choices through the Florida Retirement System and deferred compensation plan
• Award‑Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• Tuition Reimbursement
• Qualifying employer for Public Service Loan Forgiveness

At the Clerk of the Circuit Court & Comptroller’s Office you can:

• Work with a purpose
• Give back to the community
• Be part of a family
• Build your skills
• Pursue career advancement opportunities
• Reach your professional and personal goals

• Records and posts monetary transactions.
• Protects, preserves, and maintains public funds within integrity.
• Prepares the daily cash deposits for the department.
• Performs daily cash balancing and reconciliation for multiple accounts and locations; processes refund requests.
• Research unusual items or payment and accounting policy discrepancies and providing resolution accordingly.
• Ensure accuracy and verification of funds processed.
• Audits, prepares, processes, and posts various transactions to assigned work unit; performs verification for all transactions received through unit checks and balances procedures.
• Prepares transaction logs, and other routine documentation for assigned duties.
• Performs purchasing and receiving of goods and services.

• Transfers cases to other courts/venues; collects applicable fees; prepares and transmits record for transfer; issues receipts for transfer to be completed/returned by receiving court/venue.
• Intake and process evidence.
• Review and complete reports.

• High school diploma (or GED) supplemented by five (5) years of recent and relevant experience that demonstrates the ability to accurately apply acute attention to detail in maintenance of detailed data preferably in an automated systems environment.
• or an equivalent combination of education training and experience. Some vocational or college courses preferred.
• Once qualified deputization may be required to perform the assigned functions.

• Must be a US Citizen or US non‑citizen national pursuant to 22 C.F.R. 51.22(b) to perform passport services.

• Attention to Detail
• Communications skills
• Time Management
• Teamwork
• Problem Solving
• Money Handling

Note:

Vacancy postings may be cancelled at any time based on business needs. Applicants who have applied will be notified of cancellations. Applicants with a disability who require accommodation within the application/interview process should direct a request in advance to human resources at  or .

Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug‑Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and that…