Director, Denials

About Aspirion

At Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver. By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone.

For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement. From challenging denials and zero balance reviews to aged accounts receivable, motor vehicle accident claims, workers’ compensation, Veterans Affairs, and out of state Medicaid, we take on the work that others cannot solve and deliver real results for our clients.

At the heart of that success is our team. Our teammates are the foundation of everything we do. With more than?1,400?individuals across the organization, we are united by a shared commitment to delivering exceptional outcomes and creating meaningful impact for the hospitals and health systems we serve.

We are building a results driven environment where high performance, collaboration, and continuous growth are expected and supported. The people who thrive here bring a growth mindset, stay open to new technology, and collaborate across teams to solve problems. You will have the opportunity to work alongside a talented and driven team, engage with innovative technology, and play a direct role in solving complex challenges that matter.

Joining Aspirion means more than taking a job. It means being part of a team that is shaping the future of healthcare operations while making a measurable difference for providers and patients alike.

About the Role

The Director is accountable for driving operational performance within a defined function or workflow segment of the denials lifecycle, owning execution, throughput, cycle time, and quality outcomes at the functional level. This role ensures work is executed efficiently, accurately, and in alignment with end-to-end business objectives.

Operating at the intersection of strategy and execution, the Director translates strategic priorities into consistent, day-to-day performance. This role partners cross-functionally to optimize workflows, resolve operational challenges in real time, and deliver measurable results aligned to business unit goals.

Impact you will make

• Deliver consistent, measurable improvements in throughput, cycle time, and quality within assigned function or workflow segment
• Ensure work is executed with clear ownership, accountability, and adherence to defined processes and standards
• Identify and resolve operational inefficiencies, enabling faster, more effective workflow execution
• Strengthen alignment across teams by partnering cross-functionally to ensure seamless handoffs and coordination
• Drive adoption of new processes, tools, and workflows to support operational consistency and scalability
• Contribute to overall business unit performance by ensuring predictable, improving results at the functional level
• Ensure alignment between functional execution and end-to-end workflow outcomes, supporting seamless progression of work across the lifecycle
• Proactively identify and address breakdowns in workflow, ownership, or system design that impact performance

What you will do

• Own and drive performance against key operational KPIs, including throughput, cycle time, quality, and productivity
• Own and optimize day-to-day workflow execution within assigned function or segment
• Identify, escalate, and resolve blockers, bottlenecks, and performance gaps impacting execution
• Partner cross-functionally with Operations, Product, Finance, and Client Success to support effective workflow execution and issue resolution
• Lead and support the…