CSS; Customer Service) Associates

Customer Service Representative

Delray Beach auto dealer processing center seeks an articulate and service-driven customer service representative, bilingual preferred (English-Spanish). This is a job that will require you to be on the phone with centers in the U.S. and Guatemala for follow-up, corrections, updates and to ensure clients are getting the service they deserve. This is NOT a sales job, you will NEVER be asked to sell anything!

In this role, you will be required to perform the following duties:

• Receive high volume of inbound calls and respond to inquiries within procedural requirements
• Consistently perform outbound phone calls to follow up on missing or incorrect information
• Initiate electronic communication via email and/or fax
• Ensure that documents received electronically and via shipment are processed in a timely fashion (electronic and shipped)
• Create follow-up actions to ensure quickest possible resolution

Schedule:

Monday - Friday, 9:00am - 6:00pm, with one hour for lunch.

In addition to competitive starting hourly pay, you'll enjoy these benefits once permanent:

• United Health Care for medical, Aetna for dental, VSP for vision
• 401K plan, w/ company match (after a year)
• Met Life supplemental insurance, life insurance
• Long-term disability / short-term disability
• Accrued PTO time that increases with tenure
• Paid holidays
• Office / casual environment

Pride Staff wants you to Succeed! We offer the support you need along the way!

Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At Pride Staff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network employers across the country. Our recruiters will help guide you with career tools and resources. We are pleased to offer a comprehensive benefits package to our field associates that provides peace of mind as you live and work.

Benefits package as a placed field associate include:

• Medical, Rx, and wellness benefits
• Dental and vision plan options
• Short-term disability
• 401(k) retirement plan
• Holiday pay

Work with the best! Apply today! Compensation / Pay Rate (Up to): $19.00 - $20.00