Lending Operations Associate
Listed on 2025-12-31
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Finance & Banking
Risk Manager/Analyst, Loan Servicing
Position Overview
We are an asset-based specialty finance company focused on providing non-dilutive capital solutions to our borrowers. Our team is committed to delivering exceptional service and operational excellence across every touchpoint of the funding lifecycle, from initial application through portfolio servicing.
The Lending Operations Associate is responsible for the end-to-end operational execution of the lending lifecycle, from client onboarding and documentation preparation through funding execution and portfolio servicing. This role serves as the operational backbone of our lending operations, ensuring accuracy, efficiency, and compliance at every stage of the deal process.
Reports To: Operations Manager or VP of Operations
Career Path: This position offers clear progression to Operations Manager or Operations Team Lead roles
This is NOT a general financial operations role. You will work directly with lending documentation, underwriting teams, and funding processes specific to specialty finance.
Lending Lifecycle Management- Execute full lending lifecycle: client onboarding, underwriting coordination, documentation preparation, funding execution, and portfolio servicing
- Prepare, review, and manage loan documentation (loan agreements, promissory notes, security agreements, UCC filings) ensuring 100% accuracy
- Lead client onboarding by collecting required documentation (financial statements, bank statements, tax returns, corporate documents)
- Track deal progress from application through funding, proactively identifying and resolving bottlenecks
- Coordinate seamlessly with underwriting, sales, credit analysis, and finance teams to ensure timely deal execution
- Prepare and finalize loan documents in accordance with credit approval terms and legal requirements
- Coordinate document execution, notarization, and witness requirements
- File and track UCC financing statements and amendments
- Ensure all documentation meets internal quality standards and regulatory compliance requirements
- Maintain comprehensive, organized digital filing systems with proper document retention
- Support underwriting team by organizing financial documentation and verification materials
- Verify accuracy and completeness of financial information submitted by applicants
- Track outstanding conditions and requirements from credit approval
- Prepare underwriting summaries and deal status reports for management
- Coordinate funding processes including wire transfers, ACH payments, and check disbursements
- Verify all funding conditions are satisfied prior to disbursement
- Collaborate with finance team to ensure accurate booking of new loans
- Maintain detailed funding logs and transaction records
- Enter and maintain accurate loan data in CRM and loan management systems
- Maintain data integrity through regular quality checks and systematic updates
- Serve as power user of loan origination and portfolio management systems
- Generate reports on pipeline status, deal velocity, and operational metrics
- Monitor and update pipeline status, outstanding requirements, and follow-up activities
- Proactively manage deal timelines, escalating potential delays to management
- Coordinate cross-functional communication to maintain smooth workflow
- Track and report on conversion rates and operational efficiency metrics
- Identify operational pain points and recommend workflow optimization solutions
- Create and maintain standard operating procedures for lending processes
- Test and provide feedback on new systems or procedural changes
- Resolve routine operational issues independently using sound judgment
- 4-6 years of experience in lending operations, loan processing, or credit operations
- Direct experience with specialty lending, asset-based lending, commercial lending, merchant cash advance, factoring, or equipment finance STRONGLY PREFERRED
- Demonstrated progression in operational responsibility and complexity
- Hands‑on experience with loan documentation preparation and review
- Strong proficiency in Microsoft Office Suite, particularly Excel (formulas, pivot tables, VLOOKUP, data manipulation)
- Experience with CRM systems (Salesforce, Hub Spot, or similar platforms)
- Comfortable learning and adapting to loan origination systems and lending platforms
- Experience with document management systems and digital filing
- Understanding of lending operations, documentation workflows, and funding processes
- Familiarity with loan documentation (loan agreements, promissory notes, security agreements)
- Knowledge of UCC filing procedures and lien perfection
- Basic understanding of credit analysis and underwriting processes
- Exceptional organizational skills with ability to manage multiple priorities and competing deadlines
- Meticulous attention to detail and unwavering commitment to accuracy
- Strong…
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