Medical Assistant FGP Palm County Pulmonology

Position Summary

We have an exciting opportunity to join our team as a Faculty Group Practice Medical Assistant.

• Escort patients to exam rooms
• Clean and stock exam rooms
• Measure and record patient vital signs
• Obtain and process blood samples per NYULH policy
• Support quality initiatives by following FGP guidelines for EMR documentation
• Promote a positive patient experience
• Communicate effectively with providers and administrative staff, escalating issues
• Answer phone calls
• Review and respond to inbox messages
• Follow up on prescription refill requests
• Assist physician with patient intake and transcribing visits into EPIC
• Perform other duties as needed

• Complete necessary intake, including obtaining patient vital signs and other tests within defined scope of practice
• Validate patient medical record when accessing and updating information, including patient name and date of birth
• Assist with maintaining patient flow to and from exam rooms and treatment areas, including escorting patients and specimens throughout the facility
• Ensure exam rooms and treatment areas are cleaned per infection control standards after each patient
• Communicate the functionality and purpose of MyChart to patients during intake
• Ensure appropriate translation services or equipment is in place prior to the start of visit
• Assist with blood/specimen collection and ensure proper handling and processing of patient specimens per organizational policy & procedure
• Perform point‑of‑care testing such as EKG, glucose testing, pregnancy test, urinalysis, following organizational policy & procedure and documenting required competency
• Preps the appropriate patient encounter ensuring all relevant information for the visit is up‑to‑date (bloodwork, radiology images, medications, and past medical history)
• Review and import any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter
• Work with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards
• Support best‑practice workflows for MIPS by updating medical records with patient vital signs and histories (Immunization, Medical & Surgical)
• Maintain patient privacy as it relates to HIPPA standards
• Handle appropriate patient calls and document outcome of all patient communications as needed, referring all clinical questions/concerns to RN/Provider
• Assist with in‑basket message management, including any necessary tasks related to patient medical advice requests per best practices
• Utilize EPIC functionality to review and update patient records and maintain communication with peers and supervisors related to patient care
• Assist physicians with procedures and/or set‑up according to specialty where necessary
• Stock exam/treatment rooms and/or supply closets with medical supplies, linen and equipment as needed, communicating when supplies need to be replenished
• Cleans and sterilizes designated equipment after use, following organizational policy & guidelines and documenting required competency
• Support FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment
• Review appropriate downtime procedures as it relates to patient visit
• Complete annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc.
• Partner with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care
• Assist with prescription refill request by locating prescription in EMR, identifying last patient visit, and tasking RN, LPN, or provider to evaluate, set up and/or process for renewal
• Accompany physician into exam room and transcribe history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by MD and document accurately the physician’s encounter with the patient
• Document patient orders including laboratory tests, radiology tests, medications, etc.
• Perform other duties as…