Client Service Manager
Listed on 2026-01-01
-
Management
Operations Manager, Business Management
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Company Summary
Pero Family Farms is a market share leader with over a century of dedication, commitment, and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states.
We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America’s families for over a century. Our family’s passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer.
As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike.
Description
Title:
Client Services Manager
Reports to:
Director of Client Services
Location:
Delray Beach, FL
Schedule:
Full-Time | Onsite | Exempt
Company Summary
Pero Family Farms is a market share leader with over a century of dedication, commitment, and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states.
We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America’s families for over a century. Our family’s passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer.
As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike.
Position Summary
The Client Service Manager is responsible and accountable for the achievement of the full spectrum of customer service and client management of delegated and potential customers, as directed by Director of Client Services, Executive VP of Sales, and Chief Sales Officer. There are expectations for the CSM to become a professional expert at managing day to day and future business propositions and or problem-solving issues with one’s own creativity and/or willingness to ask for direction from the Director, when necessary.
Requirements
ESSENTIAL FUNCTIONS
- Proven track record of growing sales and leading customer service team members in the food manufacturing industry, demonstrating the ability to lead the team to ensure high performance and continuous improvement.
- Plan and prioritize personal sales activities and planning processes in order to achieve agreed upon business goals and objectives including sales and costs.
- Set clear goals and expectations…
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