Team Member, Restaurant​/Food Service

Team Member – 10058 at Pollo Tropical Summary

Responsible for the completion of a variety of tasks relating to the preparation and service of food to customers, and to the maintenance of a clean and pleasant dining environment.

• Greet and thank customers.
• Place customer food and beverage orders through verbal communication and/or automated systems.
• Relay customer food and beverage orders from service counter to kitchen operations.
• Cook, prepare, package and pour food and beverages in kitchen operations by and and/or through the use of kitchen equipment such as fryers, open‑flamed gas grills, cooking vats, ice machines, food processors, and other smallwares while utilizing proper food safety and sanitation procedures.
• Stock kitchen and customer service operations with necessary food, beverage, packaging, and service materials.
• Stock salsa bars with appropriate levels of sauces, condiments, paper, and utensils.
• Fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations.
• Collect customer payments and return proper change through use of cash register.
• Unload deliveries of food, beverage, packaging, and serving materials to the restaurant.
• Clean the interior and exterior of the entire restaurant premises, including sweeping and mopping floors, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment, and removing unused items from the dining area and litter from the premises.
• Observe/follow alcoholic beverage laws, when applicable.
• Maintain safe public access to the restaurant.
• Perform all other duties as assigned by management.

No supervisory responsibilities.

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.

• Ability to receive and respond promptly to requests, orders, and instructions.
• Ability to communicate with customers and coworkers.
• Ability to comprehend and appropriately react to others.
• Ability to perform multiple tasks.
• Ability to adjust to changing assignments.
• Ability to maintain productivity, composure, and a pleasant attitude under pressure.
• Must be able to speak English in positions requiring immediate customer contact.
• Must be able to learn POS cash register, kitchen screens, and recipes.

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the team member is required to stand, walk, talk, and hear frequently, use hands to handle or feel, reach with hands and arms, grasp and carry items, and lift weights from 25 to 50 pounds periodically.

The work environment is moderate to high in noise level and varies with season, day of week, and time of day.

• Employment type:
  
  Part‑time
• Seniority level:
  Entry level

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Team Member | Cashier | Cook | Line Server | Grill | Host/Hostess