Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

• Success:
  Our winning team pursues excellence while learning and evolving.
• Career growth:
  We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork:
  We work together to solve the hard problems and find the right solution.
• Diversity, Equality & Inclusion:
  We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have three buying offices in key markets in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy‑to‑shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times.

Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

• Recognize safety as the number one priority and practice safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately correct or report any unsafe conditions or practices to Store Leadership.
• Ensure security of the building including entrance/exit control, Electronic Article Surveillance (EAS) device checks, Cash Office security, and armored carrier pick‑ups.
• Remove clutter and maintain safe, clear egress to emergency exits.
• Treat customer safety as a top priority, including accident prevention, reporting, and emergency procedures.
• Test all fire alarm systems as scheduled and respond to after‑hours alarms when requested.

• Treat all customers, associates, and leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times. Recognize associates using Company recognition programs.

• Represent and support the Company brand at all times.
• Maintain a professional appearance in accordance with Company Dress Code and ensure all associates adhere to it.
• Keep all areas of the store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensure recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Responsible for receiving merchandise truck when needed.
• Process all merchandise with a sense of urgency.
• Handle receipt of all non‑merchandise inbound deliveries (e.g., signs, supplies, special deliveries).
• Keep stockrooms clean and organized.
• Help deliver and place merchandise on the sales floor after processing.
• Ensure back‑stock is secured and processed according to Company policy.
• Responsible for merchandising of the department, including back‑stock.
• Reduce loss due to damage.
• Ensure compliance with monthly presentation guidelines in the assigned area.
• Handle floor moves and signage, including promotional signage.
• Perform re‑wraps as needed.

• Understand and comply with the Loss Prevention Awareness Program and be responsible for Store Loss Prevention.
• Demonstrate integrity and honesty in all interactions with associates and customers.
• Safeguard confidential…