FedEx Operations Administrator

Support Fed Ex operations through accurate data entry, customer service, and administrative coordination across hub and station areas. Handle changing priorities while maintaining attention to detail.

The Operations Administrator performs clerical and administrative functions for linehaul, records management, quality assurance, and customer service. The position handles damaged and incorrectly addressed packages to optimize delivery time. It also serves as a customer’s first contact for various issues while using Microsoft Office and web-based applications.

• Perform clerical functions across hub and station operational areas
• Support linehaul, records management, and quality assurance activities
• Tend damaged packages promptly to optimize delivery time
• Correctly address package issues in a timely manner
• Serve as customers’ first contact for various issues

• High School Diploma or GED required
• General business skills including typing and data entry
• Microsoft Office and web-based application software skills
• Professional customer service skills for responding to requests
• Time management, organization, multitasking, detail, and accuracy

Apply administrative, customer service, and records management skills while supporting accurate Fed Ex hub and station operations.