Transportation Customer Service Rep

Working with an industry leading transportation and supply chain solutions company, you will interact with customers to provide and process information in response to inquiries, concerns & requests. This role reports to the Customer Care Specialist Manager. The incumbent takes charge of the entire CS process to ensure all shipments are complete and will meet deadlines.

Must have experience working in Industrial Transportation

What’s in it for you?

Monday – Friday schedule
Day shifts – 8:30 am – 5pm
Pay rate – $24/hr
Paid weekly – We pay every Friday!
Temp to hire – Permanenet hire opportunity

Must be able to work full time 40 hours a week

Job Details:
– Create freight bill of ladings
– Process orders, forms, applications and requests
– Update forms & reports
– Manage customers’ accounts
– Obtain, evaluate and handle all relevant information to resolve inquiries and complaints promptly
– Direct requests and unresolved issues to the designated resource
– Communicate and coordinate with internal departments
– Follow up on customer interactions
– Answering telephone
– Willing to work occasional extended hours during peak periods
– Other duties as required

Check your email for a virtual survey, so we can learn more about your experience and aspirations.

If an opportunity aligns with your skills, we’ll be reaching out to you to discuss it further. Stay tuned for our follow-up as we explore potential matches matched to your expertise.