Shuttle Dispatch Coordinator
Location: Delta, BC
Employment Type: Seasonal, Full-Time
Do you enjoy organizing schedules, working with people, and keeping operations running smoothly? We’re looking for a Shuttle Coordinator to play a key role in creating a seamless and positive experience for our customers.
This is a great opportunity for someone who thrives in a fast-paced environment, enjoys coordinating details, and takes pride in helping customers start and finish their journey stress-free. You’ll work closely with drivers, customer service, and operations teams while supporting an international clientele.
What You’ll Do
Schedule customer shuttle transfers by phone and email
Assign, schedule, and direct shuttle bus drivers
Train and support shuttle dispatch assistants and drivers
Work closely with the Customer Service team to ensure smooth daily operations
Complete general and role-specific administrative tasks
Coordinate vehicle maintenance scheduling with Customer Service, Production, and Rentals teams
Provide occasional reception coverage as needed
Support customer service activities such as vehicle demonstrations, returns, and tour desk assistance
Perform other duties as assigned, including occasional vehicle transfers within the Lower Mainland
What We’re Looking For
Strong customer service and communication skills
Excellent coordination, organization, and problem-solving abilities
Reliable, punctual, and dependable work habits
Comfortable working in a fast-paced environment and meeting deadlines
Friendly, professional, and confident working with an international clientele
Strong team player with a high level of integrity and accountability
Fluent in English; additional languages are an asset
Class 4 driver’s license or willingness to obtain one is an asset
German or Dutch language skills are considered an asset
WHY JOIN OUR TEAM
We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are Humble (emphasize team over self),
Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:
Compensation: $22 - $23 per hour
Fraserway RV is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.
If you know this is the position for you, we would like to hear from you. Please submit your application with a copy of your resume and cover letter to be considered.
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