Upcoming Transportation Customer Service Rep

Upcoming Position
Working with an industry leading transportation and supply chain solutions company, you will interact with customers to provide and process information in response to inquiries, concerns & requests. This role reports to the Customer Care Specialist Manager. The incumbent takes charge of the entire CS process to ensure all shipments are complete and will meet deadlines.

Must have experience working in Industrial Transportation

What’s in it for you?

Monday – Friday schedule
Day shifts – 8:30 am – 5pm
Pay rate – $24/hr
Paid weekly – We pay every Friday!
Temp to hire – Permanenet hire opportunity

Must be able to work full time 40 hours a week

Job Details:
– Create freight bill of ladings
– Process orders, forms, applications and requests
– Update forms & reports
– Manage customers’ accounts
– Obtain, evaluate and handle all relevant information to resolve inquiries and complaints promptly
– Direct requests and unresolved issues to the designated resource
– Communicate and coordinate with internal departments
– Follow up on customer interactions
– Answering telephone
– Willing to work occasional extended hours during peak periods
– Other duties as required

After submitting your resume, you will receive a reach out from our virtual recruiter. Please complete the short questionnaire to set up your application in our system. Your answers will be reviewed by a human staffing consultant and we will contact you if you are a suitable match for this position.