Customer Service Expert at CMP Marine

Become a Customer Service Expert at CMP, located in Delta, BC, where you will deliver top-notch service. Focus on resolving customer queries and supporting team initiatives effectively.

In this role, you'll be the first point of contact for customers, managing inquiries, processing orders, and maintaining a seamless flow of communication. CMP prides itself on quality and service, and your role will directly contribute to enhancing client relationships and satisfaction.

Key Responsibilities:

• Respond promptly to customer communications and order details

• Ensure accurate processing of e-commerce orders

• Prepare returns and credit authorizations swiftly

• Resolve complaints and maintain service records

• Assist in customer inquiries related to product info

Requirements:

• 1-3 years customer service experience in manufacturing

• Familiarity with e-commerce and CRM systems

• Proficient in Microsoft Office applications

• Excellent phone manners and communication skills

• Relevant Bachelor's degree or equivalent experience

Join CMP to utilize your customer service skills in a collaborative environment, fostering strong relationships with customers.
#J-18808-Ljbffr