Member Service Representative at Access Credit Union

Elevate your career with Access Credit Union as a Member Service Representative. Deliver exceptional financial service while building strong relationships with members in a supportive environment.

As a Member Service Representative (MSR), you will provide top-notch financial services and promote the credit union's offerings. This role emphasizes your ability to process transactions and resolve member inquiries effectively. Showcase your problem-solving skills and attention to detail while aligning with the organization's values of empowerment, accountability, and trust.

Key Responsibilities:

• Process financial transactions efficiently and professionally

• Maintain accurate balancing of cash drawers and daily transactions

• Resolve routine issues related to member accounts

• Promote credit union products using an advice-based approach

• Collaborate with team members for an efficient work environment

Requirements:

• Grade 12 diploma or equivalent

• Minimum 1 year of customer service experience

• Strong interpersonal and communication skills

• Attention to detail and accuracy in transactions

• Basic knowledge of financial risk management

Leverage your customer service expertise while fostering relationships at Access Credit Union.
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