Customer Service Generalist Position

Become a Customer Service Generalist with Gordon Food Service, providing excellent support via phones, emails, SMS, and chat. Focus on order management and customer inquiries to enhance satisfaction.
In this Delta-based role, you will be responsible for day-to-day customer assistance, processing orders, and navigating E-Commerce platforms. You will also arrange exception deliveries and support district sales representatives while maintaining a family-oriented culture and opportunities for growth.

Key Responsibilities:

• Respond to customer inquiries and process orders efficiently

• Arrange deliveries in collaboration with various departments

• Mentor newcomers and provide ongoing training support

• Assist with invoicing and credit memo processes

• Participate in Recall Communication Management when necessary
Requirements:

• High School Diploma or equivalent with 1 year experience

• Preferred Bachelor’s Degree in a related field

• Strong attention to detail and organizational skills

• Ability to multitask and prioritize effectively

• Excellent interpersonal and problem-solving abilities
Leverage your customer service skills with Gordon Food Service in a nurturing environment that values growth and innovation.
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