Client Service Administrator at HearingLife

Become a Client Service Administrator with Hearing Life Canada, leading the way in customer service and client care. Utilize your expertise to create welcoming experiences and help clients navigate their hearing journey.
As a key member of the Hearing Life team, you will ensure exceptional service for clients while managing appointments and clinic operations. With a focus on client-centered care, you'll contribute to maintaining an organized and inviting environment.

Your role emphasizes both customer interactions and essential administrative support, making daily operations run smoothly.

Key Responsibilities:

• Serve as the initial point of contact for clients

• Manage appointment bookings and follow-up calls

• Organize and maintain a tidy client waiting area

• Assist clinicians with client files and inventory

• Process payments and manage insurance claims
Requirements:

• Minimum of 2 years customer service experience

• Strong organizational skills with multitasking ability

• Proficiency in Microsoft Excel
Leverage your customer service expertise to make a positive impact on clients' hearing health at Hearing Life Canada.
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