Service Coordinator

Position: Critical Environment Technologies Service Coordinator
Become a Service Coordinator with Critical Environment Technologies in Delta, BC, focusing on optimizing field services and enhancing customer relations. This full-time position is integral to our business operations.

You will play a key role in ensuring our field service activities run smoothly through effective technician scheduling and customer communication. A proactive approach to process improvements and exceptional organizational skills will be essential for your success. Leadership and teamwork are highly valued in this collaborative environment.

Key Responsibilities:

• Develop and maintain technician schedules

• Coordinate communication between technicians and clients

• Monitor team performance and address service expectations

• Confirm and book customer appointments

• Manage quotes, invoices, and service reporting

Requirements:

• 2 years of relevant experience preferred

• Strong organizational and planning skills

• Excellent written and verbal communication abilities

• High customer service orientation

• Efficient with technology and basic software

Lead effective service operations and ensure client satisfaction at Critical Environment Technologies.
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