Customer Service Rep – Logistics Operations

Take on a pivotal role with Hillebrand Gori Canada as a Customer Service Rep in logistics operations. Manage inventory processes and client communications to ensure smooth supply chain activities.

In this position, you'll support logistics management, handle customer orders, and maintain accurate records while ensuring adherence to company policies. Collaborating with sales and internal teams, you will also address customer inquiries and identify areas for operational improvement.

Key Responsibilities:

• Coordinate logistics operations to drive efficiency

• Process and update customer orders in the system

• Verify pricing, shipments, and invoices accurately

• Resolve customer requests or issues swiftly

• Maintain records and respond to customer queries

Requirements:

• 2+ years in logistics, shipping, or supply chain

• Familiarity with container drayage or ports

• Experience with transportation management systems preferred

• Strong detail-oriented and communication skills

• Proficient in Microsoft Office applications

Elevate your career in logistics customer service at Hillebrand Gori Canada.
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