KWE Air Export Customer Service

Position: KWE Air Export Customer Service Role
Become a key player in customer relations as an Air Export Customer Service Coordinator age service inquiries, resolve issues, and ensure satisfaction for vital accounts in a hybrid setting.

KWE seeks a detail-oriented Customer Service Coordinator, focusing on their Air Export Operations and Customer Service departments. The position demands effective customer support, project coordination, and accurate documentation processing. You will engage in shipment management and rate negotiations, ensuring services meet client expectations and overall business goals.

Key Responsibilities:

• Act as primary point of contact for key client needs

• Coordinate special projects and oversee shipments

• Build strong relationships with vendors and overseas offices

• Ensure precise processing of air export documents

• Contribute to monthly reporting and sales activities

Requirements:

• Formal training in a related field is preferred

• 2-4 years of experience in customer service

• Excellent communication and analytical skills needed

• Proficient with PC software applications

• Ability to effectively handle client inquiries

Join KWE and leverage your skills to enhance customer experiences within our growing logistics team.
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