Vancouver Service Coordinator

Position: Vancouver Service Coordinator Opportunity
Become a Service Coordinator at our Vancouver/Delta Branch and lead our service operations while ensuring a positive customer experience in this full-time role.

This permanent position requires a proactive individual who can manage the service cycle and liaise with various departments. You'll oversee scheduling, paperwork, and payment processes, while also ensuring technicians receive the necessary information for service calls. Your focus on timeliness and accuracy will greatly contribute to our operational success.

Key Responsibilities:

• Manage scheduling and service calls with clients

• Process work orders and follow up on payments

• Dispatch technicians with job-related information

• Review and prepare work orders for supervisor approval

• Ensure timely return of defective parts

Requirements:

• 3-5 years of experience in service coordination

• Proficiency with Microsoft Office suite

• Excellent customer service and communication skills

• Must possess a valid Driver's License

• Ability to handle multiple tasks effectively

Lead the way in enhancing service delivery and customer satisfaction in our Vancouver branch.
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