Client Solutions Specialist FYIhealth

Drive positive customer interactions at FYIhealth's Delta Ophthalmic Laboratory as a Client Solutions Specialist. Focus on resolving inquiries for enhanced client satisfaction across numerous clinics.

This full-time, onsite role is essential in delivering empathetic support and effective problem-solving. You will engage with both clinics and stores, using your knowledge of optical products and systems. A collaborative spirit is crucial as you work to improve processes and uphold the high standards of service at FYIhealth.

Key Responsibilities:

• Provide support through various communication channels

• Address and resolve inquiries efficiently

• Organize tasks effectively in a busy environment

• Relay order changes and updates proactively

• Maintain updated information on products and services

Requirements:

• High school diploma minimum, optical knowledge preferred

• 1-2 years in a customer service setting

• Intermediate to advanced Microsoft Office skills

• Strong communication and relationship-building abilities

• Capacity to manage multiple tasks effectively

Join FYIhealth's Delta Laboratory to provide outstanding service and valuable support to clients.
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